Communis.Cloud - Help Centre
How to register on Communis.Cloud?
To create a clinic account on Communis.Cloud you have to:
- a. Click “Try Demo” on top of the page.
- b. Fill the application form.
How to create an account on Communis.Cloud?
You will receive a registration link via email by Communis.Cloud team.
Can I use the same link to invite someone else?
No, the link it’s unique.
Is my data secure with Communis.Cloud?
Yes, with Communis.Cloud all your data is secure and encrypted. The system uses OpenSSL to provide AES-256 and AES-128 encryption.
How long can I use Communis.Cloud?
It depends on the subscription chosen by the clinic.
How can I contact technical support?
You have to:
- a. Click “Contact” on the menu.
- b. Select “Technical support” on the “Contact for” field
What payment method can I use to purchase a subscription?
You can pay with PayPal.
How can I register my clinic on Communis.Cloud?
To create a clinic account on Communis.Cloud you have to:
- a. Click “Try Demo” on top of the page.
- b. Fill the application form.
Can I upload and share reports as the admin of the clinic?
Yes, the admin can upload and share reports, invite his patients, book an appointment, comment on a report, and chat with colleagues and patients.
What types of files can I upload on Communis.Cloud?
You can upload PDF medical reports.
Can I delete my account?
Yes, but if you delete your account all your data will be lost forever.
How are the reports of clinic distributed?
The admin of the clinic can divide the number of reports among the clinic’s doctors as he wishes.
How many doctors can I invite to join Communis.Cloud?
It depends on the subscription that you have chosen.
Who can see the medical report uploaded by me?
The medical report can be seen only by the doctor/patient that you have decided to share it with.
Can I share a file with my patient and colleague at the same time?
Yes, you can share a report with the patient and colleague at the same time.
Can I send an appointment request to my patients?
No, only patients can send you an appointment request. You can only accept or change the date/time of the appointment.
Can I delete my account?
Yes, but if you delete your account all your data will be lost forever.
Can I add more reports?
No, the number of reports is predetermined by the admin of your clinic.
Who can see the uploaded medical report?
The medical report can be seen only by the doctor/patient that you have decided to share it with.
Can a medical report be recovered after I have deleted it?
No, it will be also deleted on Communis.Cloud.
Can I change the date/time of an appointment?
Yes, you can change the date/time of an appointment.
How do I register on Communis.Cloud?
To create an account on Communis.Cloud you have to:
- a. Receive a registration link from your doctor.
- b. Fill the application form.
How can I log into my account?
- a. Click “Log in” on the top of the page.
- b. Enter your username and password.
Can I download a report from Communis.Cloud?
Yes, if you have been permitted to download it.
Who can see my report?
Your report can be seen only by persons with whom your doctor has decided to share it with.
How long is the registration link available?
The registration link will be available only for 72 hours.
How many reports can I receive via Communis.Cloud by my doctor?
You don’t have a limited number of medical reports.
Can I chat/send an appointment request to another doctor of the clinic?
No, you can chat/send an appointment only to the doctor who has invited you.
Will I receive a notification if the doctor shares a report, comments, or accept my appointment request?
Yes, you will receive a notification via e-mail, and another notification on the platform.
Can I change the appointment date/time?
No, once the request has been sent you can’t change the date/time.
Can I delete my account?
Yes, you can delete your account but all your data will be lost forever.
