(i) visit or interact with our website/s (“Visitors”), available at www.communis.cloud, or any other website, webpage, e-mail, text message or online under our control (collectively - “Sites”);
(ii) use our cloud-based visual work management platform, via the Sites or the desktop or mobile communis.cloud application (the “Users”; and together with the Sites - the “Service”). In case you have any question and/or unclear information please contact our support, by completing the “contact form”.
You are not legally required to provide us with any Personal Data and may do so (or avoid doing so) at your own free will. If you do not wish to provide us with such Personal Data, you will not be able to use our Site/s or use our Service/s. You may also choose not to provide us with “optional” Personal Data, but please consider that we will not be able to provide you with the full range of our services or with the best user experience during the time you use the Site/s.
Data CollectionWe collect technical/medical data, Users and Visitor data, content, cookies and other data received from You, your organization or other third-party sources.
We collect various types of personal data regarding our Users as well as data regarding Visitors to our Sites. Such data is typically collected and generated through your interaction with us or our Service/s, through automatic means, or directly from you, from our Users, from our Visitors, or from other third parties and applications, such as medical software that produces medical reports, appointment list etc..
Specifically, we collect the following categories of data (hereinafter refers as “Personal Data“):
(i) Data automatically collected or generated: When you visit, interact with, accept cookies or use our Services, we may collect, record or generate certain personal data information or contact details about You. We do so either independently or with the help of our partners, third party, such as our Service Providers, like Amazon Web Service, Google and others that we may collaborate in the future, including through the use of “cookies” and other tracking technologies.
(ii) Such data consists of connectivity, technical and aggregated usage data, such as IP addresses and general locations, device data (like type, operating system, mobile device id, browser version, locale and language settings used), date and time stamps of usage, the cookies and logs about Users activity (logins, logouts, savings, editing of Users etc.) or Visitors in connection with our Service
(iii) When a User contact us, sign up to the Service, Request a Demo, and Subscribes in Newsletter and create an individual/company profile (“User Profile”), You may provide us with Personal Data. This includes your name/ last name and other data of the company you represent, doctor’s data/ professional information, patient data, contact details (such as e-mail, phone and address), account login details (e-mail address and passwords which are automatically hashed), as well as any other data you choose to provide when you use our Service, contact us, or interact with others via our Service. For example, you may provide us with your name and last name, date of birth, bank account, billing details, location, time-zone, device, general location, and activity logs and data for yourself or your patient; as well as documents related diagnoses and medical treatments (collectively, “User Data”).
(vii) We use analytics tools (e.g. google analytic etc.) to collect data about the use of our Sites and Service. Analytics tools collect data such as how often Users and Visitors visit or use the Sites or Service, which pages they visit and when, and which website, and/ or e-mail message brought them there, including newsletters.
Data Uses and Data ShareWe use personal data in order to provide you with our service/s or improve them, by offering to our clients a better experience in service providing. We guarantee you that communis.cloud complies with applicable law related to data usage in Italy and also in EU, such as Privacy Law and GDPR (General Data Protection Regulation/ EU Directive 95/46/EC) regulation and we use Personal Data strictly related to our legitimate interest.
We use Personal Data as they are necessary for providing Service/s and offering you a better experience of them, but we guarantee that we do not/are prohibited to share them with other parties, except the case when Users decide to give each other the consent to share them by using communis.cloud. We are allowed to process data for statistic and/ or other interest that can be different from service providing, such as sales, marketing etc., but in any case, we cannot disclose any personal information of our Users.
We use Personal Data, specifically for the following:
(i) For providing our Service/s, improving them, for making them operational;
(ii) To identify You/ our Users, in order to allow them using our Service/s;
(iii) To provide You/ our Users and Visitors with technical support and assistance for using Service/s and improving their experience navigating in our web/ platform/ application;
(iv) To inform You related to latest news, offers/ marketing campaigns, other info related to our Service/s, or updated versions of our policies;
(v) For statistic issues, in order to create aggregated statistics by using data, but in any case your Personal Data will remain confidential, because we are strictly prohibited to disclose or make them public;
(vi) For using Data in accordance with applicable laws and regulations in force in Italy and EU.
In the event that Users agree to share data anonyms for statistic purposes, communis.cloud agrees to collect and use such data strictly in accordance with their will, and guarantee them to respect their anonymity
(a) we believe in good faith,
(b) we are legally obliged to do so,
(c) disclosure is required because of an investigation, prevent, or take action regarding actual or suspected illegal activity, fraud, or other criminal procedures;
communis.cloud allows Users to share data with other Users (ex. Doctors or administrators of the Clinique or Hospital/ employees of our Users, in order to request for their opinion related to medical issues and only by providing them tools to hide your personal data/ information.
In any case the Users are responsible to guarantee that they are owners of the information uploaded in the platform or they are duly authorized to upload and/ or share them and communis.cloud has no responsibility related these issues.
Communis.Cloud will not be responsible if Users share the Data without hidding Personal Information or Users are not owner or if they are not properly authorized to upload and share data!
Data Location and Data RetentionWe will store Data collected as per Data Collection part, in multiple locations around the world, as long as it is necessary for our reasonable business needs (as necessary for the performance of our Service/s or for supporting and exercising our legitimate business interests) guaranteeing that they will be stored in accordance with the applicable laws for data protection and GDPR, either for the countries that are not part of the European Union.
Your Personal Data may be maintained, processed and stored by us and our authorized Service Providers (third parties that we contract in order to provide service/s, or separate part of the service) in multiple locations, including in the EU and other jurisdictions outside EU, as reasonably necessary for the proper performance and delivery of our Service/s, or as may be required by law.
Mr. Marco Volpe is our compliance responsible person. You can also contact him in firstname.lastname@example.org